Andie Hill’s career defies traditional paths. From searching newspaper classifieds to becoming Executive Vice President of Agent Sales at Payroc, her journey illustrates how authenticity and relationship-building create leadership success in the payments industry.
“Being relevant and authentic” defines modern leadership for Hill. Throughout our conversation, she dismantles the myth that leaders must present a perfect image, emphasizing instead that showing up as your genuine self – even on difficult days – creates stronger connections and more effective outcomes. This philosophy has guided her through positions at industry giants including First Data, Vantiv, and Visa before her current role at Payroc.
Technology emerges as both challenge and opportunity throughout our discussion. As Hill notes, “We just feel like we started to really get a good handle on integration and ISVs, and now here comes AI.” She predicts even more seamless payment experiences in the near future, such as phone-to-phone transfers happening with a simple tap rather than through apps. This perspective emphasizes how payment professionals must constantly anticipate and adapt to technological shifts.
Perhaps most valuable for emerging professionals is Hill’s insight on mentorship. Rather than formal programs with rigid schedules, she credits casual conversations at industry events and networking opportunities for her most transformative professional relationships. “Some of the best mentorship I’ve ever had were the people that I’ve met sitting at a registration desk,” she shares, encouraging young professionals to proactively seek these connections rather than waiting for formal introductions.
Have you considered a career in payments? As Hill advises, “Don’t let the noise scare you.” Despite its technical complexity, the industry remains accessible and rewarding for those willing to embrace learning. Take the first step – reach out to someone in the field today and start your own payments journey.
