Sanat Rao, CEO of Infosys Finacle | Episode 201

This episode is sponsored by Citizens Pay. With Citizens Pay, merchants have the security of a leading national bank and an omnichannel platform designed to streamline the buying process.  If you want to learn more about Citizens Pay, visit where you can find additional information about Citizens Pay and the buy now pay later payment model.

In trying to find a word to describe my guest this week, I can honestly say that fascinating wouldn’t even be enough to do him justice. Not only has he been in the industry for 32 years, he’s also had the opportunity to work for some of our most reputable brands. And it doesn’t hurt that he has a driving passion for (and a qualified certification in) both digital anthropology and AI ethics. Infosys Finacle CEO Sanat Rao call himself an “accidental technologist,” but I’d be hard pressed to find someone with more purpose driven passion around tech.

For those of you who may not know, Infosys Finacle is an industry leader in digital banking solutions and a wholly owned subsidiary of the Infosys brand. Their evolution spans through decades of experience in everything from core banking to front-and-back-end digital solutions. And they operate in 100 different countries with a portfolio that accounts for global, regional, and local bank customers. Another fun fact? According to Sanat, more than 1 billion adult individuals have an account with a bank that uses Finacle. And this translates to upwards of 16-17% in global market saturation for their proprietary brand.

According to Sanat, they exist to inspire “better banking” (not best) for billions of people and millions of businesses so they can save, pay, borrow, and invest better. Why not best? You’ll have to tune in to find out!

As for their competitive advantage, Sanat touts four main ingredients to their secret sauce:

1.     The capacity for banks to cherry pick from a suite of industry-leading banking solutions

2.     Composability

3.     Global adaptability

4.     And the capability for banks to deploy cloud native and architecture-driven solutions built on proven constructs of layered design and scalability

Tune in this week to hear Sanat talk about his journey to CEO, his passion for academic tech and where he sees the industry going in the next 2 to 3 years including core banking transformation, emerging markets, seamless integration, and the modernization of legacy technology.