My guest this week has a passion for configurability, customization and customer satisfaction. He originally started his journey in marketing, but it didn’t take long for him to pivot to finance and, more specifically, what would eventually be called fintech. He was the second employee to join his current company, next in line only to the original founder himself, and has been adding value to the prepaid technologies sector of our industry ever since. Dash Solutions CEO Stephen Faust is a true leader in his piece of the payments pie.
For those of you who may not know, Dash Solutions has been in the payments industry for a very long time, branded originally as Prepaid Technologies. The re-brand itself was a recent one and also a bit of a no-brainer. According to Stephen, Dash is the name of the product brand they went to market with for many years and what they really do from a value adding perspective is provide solutions to their customers’ payments needs.
They currently have four payments pillars where they provide cutting edge digital solutions: Pay, rewards, corporate disbursement, and expense management. And as for their competitive advantage, Stephen touts the fact that they are not a single solution provider. They have built their technology to be multi solutional with more than 80 approved bank issued card programs and endless customizable configurations for each one of these product offerings. In a nutshell, they don’t go in looking to sell a product. Rather, they go in looking for the solutions that the business needs and then they customize a product specifically for them.
Tune in to hear Stephen talk about his journey to the role of CEO, including where he sees the industry going in the next 2 to 3 years as it relates to digital advancement and real-time offerings. We also talk about the trillions of dollars in commercial payments that have yet to transition to digital in multiple “niche” industries where payments have detrimentally lagged.